Privacy Policy

1. Who we are

Wuhan Qihuo Technology Co., Ltd.（武汉七火科技） ("we", "us") is a supply chain management company based in Wuhan, Hubei Province, China, sourcing petrochemical equipment for buyers worldwide. This policy explains what information we collect through this website, why we collect it, and the choices you have.

2. Information you give us

When you submit an inquiry, ask for a quotation or contact us by email, phone or WhatsApp, we collect the details you choose to provide, which may include:

• Your name and company name
• Email address and phone number
• Country or region
• The product or specification you are interested in
• The content of your message and any attachments you send us

3. Information collected automatically

This website does not use advertising or profiling cookies. Your language preference is stored locally in your browser so the site opens in the language you selected. Standard server logs kept by our hosting provider may record technical data such as IP address, browser type and pages visited, and are used only to operate and secure the site.

4. How we use your information

• To answer your inquiry and prepare a quotation
• To discuss technical requirements, lead times and shipping
• To keep a record of our business correspondence
• To meet accounting, tax and legal obligations where applicable

We do not sell, rent or trade your personal information, and we do not add you to marketing lists without your consent.

5. Why we are allowed to process it

We process your information because you asked us to respond to your inquiry, because it is necessary to take steps towards a contract with you, and because we have a legitimate interest in running our business. Where local law requires consent, submitting an inquiry constitutes your consent to the processing described here.

6. Sharing

Inquiry records are stored in a database hosted by our cloud service provider, which processes data on our behalf. We may share the technical details of your request with the manufacturing partner that can supply the equipment, limited to what is needed to prepare a quotation. We may also disclose information where required by law or to protect our legal rights.

7. Retention

We keep inquiry records for as long as needed to handle your request and to maintain normal business records. When information is no longer needed, we delete it or anonymise it.

8. Your rights

You may ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. You may also withdraw your consent at any time. Write to us at the email address below and we will respond within a reasonable period.

9. Security

We use reasonable technical and organisational measures to protect the information you send us, including encrypted connections to this website and restricted access to inquiry records. No method of transmission over the internet is entirely secure, so please avoid sending sensitive personal data through the form.

10. Third-party links

This site links to WhatsApp and offers product catalogues in PDF format. When you open WhatsApp, your use of that service is governed by its own privacy policy. Document downloads are served from our own storage.

11. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised, and the current version always applies to information collected through this site.